Mediacenter

The retail landscape is undergoing a dramatic transformation, characterised by heightened customer expectations, fiercer competition, and rapidly evolving technology. As a result, retailers are facing unprecedented challenges. However, this also presents significant opportunities. To gain deeper insights into both, we conducted a survey of 100 senior retail IT leaders. Many of the topics covered will be discussed further at our Retail IT Connect event in June 2025.

In Q3 of 2023, WBR Insights surveyed 150 of the most senior IT decision makers in retail across Europe. Chief Information Officers, Chief Technology Officers, Heads of IT and others told us about the challenges they are facing and the innovative solutions being brought to the table to tackle them.

Online sales are surging, but so are cyber attacks. Learn the 5 challenges ecommerce businesses currently face and how to overcome them. Don't lose sales – keep your site secure and customers happy.

In Q1 of 2023, WBR Insights surveyed 100 Chief Information Officers and similar across Europe to find out what technologies and processes they are using to enhance and protect the user experience.