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A Senior-level Benchmarking Forum of Pre-Qualified Retailers and Hand-Picked Service Providers

At Retail IT Connect, you’re in control. Your schedule is customised so you can cut through the noise and get your strategic benchmarking and vendor evaluation needs covered within days, not weeks.

As attendance is restricted to senior-level budget holders from the top UK Retailers and a select group of best-of-breed vendors you will:

  • Brainstorm real and practical ideas to transform your business through private, closed-door sessions led by market leaders
  • Efficiently evaluate the leading service offerings during conveniently arranged 1-1 meetings with vendors that you select based on your current investment priorities.

It’s a Platinum Members’ Club offering a bespoke experience for those shaping the future of retail technology. It’s where you make the connections you need to make, when you want to make them.

See what you missed at Retail CIO Connect 2024:

Why did Xiatech sponsor Retail CIO Connect in 2024?

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"The quality of delegates is better than any other event, the conversations we have are much more valuable, and the 1-1 meetings are longer than any other event that we have been to."

CEO & Founder, Xiatech

What our VIPs say about Connect

“An excellent opportunity to make sure you’re keeping up with the latest technology and navigating adversity!”

Rosie de Boer, Head of Technology
URBN

“The event was really informative, and the speakers were really knowledgeable. The networking opportunities are a great source of information too”

Daniel Glover, Head of IT Services
BrandAlley UK

“Informative and sometimes inspiring event, well worth 2 days out the office for”

Julian Heritage, Head of IT
Simba Sleep

“A fantastically organised event with a wealth of valuable topics and inspiring speakers”

Emily Powell, Head of Change
Charles Tyrwhitt


Shape the industry. Drive Transformation with:


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Jeannette Copeland

Technology Director
Ann Summers

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Hannah Ayala

Head of Technology, Data and Platforms
New Look

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Reuben Nelsen Cofie

Technology Director - Europe
URBN
(Urban Outfitters)

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Miren Pau

Head of Technology
The White Company

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Nikesh Gohil

Group IT Director
Applegreen

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Jacqueline Joel

Head of Customer and Digital Transformation
Superdrug

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Tom Betts

Group Data Director
Kingfisher

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Ben Briden

Head of Architecture
Costa Coffee

The Connect Difference

Transformative Content

We only cover strategic content and hand-pick senior-level speakers and attendees. And because we pre-qualify based on decision-making responsibility and budget, you get invaluable peer-to-peer information and take-aways.

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Personalised Connection

Because you tell us your priorities, we create closed-door tailored interactive sessions and connect you with the right solutions partners in 1-1 meetings, saving you time on competitor benchmarking and vendor evaluation.

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A Luxury Experience

We only select luxury venues in a captive location, a perfect environment for quality learning and networking with no distractions. Plus, we pick up the tab for your pass, hotel stay, including various drinks and dinner experiences!

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The Future of Retail

Digital Innovation, AI Advancements and Digital Expertise Retention

Connect

Be Among the Leaders. Join exclusive VIP attendees from UK leading Retailers

Highest Priority Content. Created for Decision-Makers.

Unleashing the power of AI to drive operational excellence and continuous transformation

Harnessing data analytics for informed decision-making and enhanced user experiences

Balancing cyber resilience with user experience to create a safe and enjoyable customer journey

Leveraging the latest tech innovations to optimise loyalty and deliver personalisation at scale

Adapting to shifting consumer habits to attract and retain customers whilst managing costs

A Unique Experience

Retreat and Relax at the 5-Star Venue
Get Inspired in Small Group, Interactive Formats
Handpick Solution Providers Through 1-1 Vendor Meetings
Unwind at the Sopwell House Drinks Reception
Speak Freely Under Chatham House Rules – Media are not Invited
Network Informally During Coffee & Lunch Networking Breaks

What our VIPs say about Connect

“A rare opportunity to discuss new ideas and share common challenges with a variety of different retailers.”

Head of Customer Experience Tech
The Body Shop

“A thought-provoking event that enabled Retail Tech leadership to share best practices, challenges and fuel the blue sky thinking!”

Omnichannel Product Owner
Sweaty Betty

How it Works

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A Bespoke, Senior-Level Experience

If you qualify to attend, we’ll ask you about your strategic priorities and we’ll build your personalised agenda and meeting schedule. You’ll have your hotel stay, including drinks and dinner experiences, covered by us too!

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Connect with Hand-picked Solutions Providers 1-1

Based on your profile we’ll match you with leading solution providers, assisting with the vendor selection process. You are in full control as you will only meet with the providers you are interested in evaluating.

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Speak Freely in Interactive Formats

Sessions are not recorded or covered by press. The ‘closed-door’, interactive discussions encourage openness, so you get more detailed information and takeaways than at any other event.

Interactive Learning & Networking

Get ideas from all the great minds in the audience through a variety of small working group discussions.

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Network with the leaders of the Retail CIO community

We’ve created a haven for leading minds in the UK retail community to reconnect in-person again. With 90+ senior executives attending, from leading companies, and 13 hours of pure networking scheduled, Retail CIO Connect is an unrivalled opportunity to make connections that will help you address your challenges and capitalise on opportunities.

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Women in IT Boardroom

Collaborate with your peers to discuss how we can join forces to dive overcome the barriers facing women in IT leadership positions and encourage diversity in the boardroom.

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Oxford Style Debate

Walk away with a fresh mindset and better prepared to deal with a burning issue. Witness industry leading figures pitting themselves against each other to deliver a knockout argument.

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Interactive Roundtables

A problem shared is a problem halved. Join a small group of 8-10 delegates to learn from your peers facing the same obstacles and dig down into the problems to see if, together, you can find some solutions

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Think Tank

Led by an exciting vendor, work together with your peers to tap into their knowledge and challenge each other to find a new way forward!

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Dragons’ Den

Find the next big start up that can help you innovate fast and stay ahead of the curve. Assess each start-ups benefit to your business and the likelihood of their future success.

Relax, Reflect and have a Productive Stay in London

10 - 11 June 2025